mymed international (pvt) ltd

1. Information We Collect

When you use our website, we may collect the following types of information.

• Personal Information: Name, contact details, shipping address, and payment details required for order processing.
• Prescription Details: Health-related information submitted for products that require validation.
• Browsing Data: IP address, browser type, and activity patterns used to improve website performance.

2. How We Use Your Information

• To process and deliver your orders.
• To communicate with you about your purchases and inquiries.
• To provide customer support.
• To personalize your shopping experience with relevant product recommendations.
• To detect and prevent fraud, abuse, or unauthorized activities.

3. Information Sharing

We do not sell or rent your personal data. Information may only be shared with:

• We do not sell your personal data. Your information may only be shared with trusted service providers who assist with payment processing, delivery, and essential operations.
• We may also disclose data when required by law.

4. Data Security

We implement industry-standard security measures to prevent unauthorized access, misuse, and disclosure of your information.

5. Cookies

Our website uses cookies to remember user preferences, analyze site traffic, and improve performance. You may disable cookies through your browser settings, but some features may not function properly.

6. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised "Last Updated" date.

7. Contact Us

For questions regarding your personal data or this Privacy Policy, please contact us through the details provided on our website.

1. Use of the Website

• You must be at least 18 years old to use our services.
• You are responsible for maintaining account confidentiality.
• You agree to provide accurate and current information when registering and ordering.
• You may not use our website for unlawful purposes.

2. Products & Pricing

• We strive for accuracy in product descriptions and pricing, but errors may occur.
• Prices are subject to change without prior notice.
• Promotions and discounts are valid only within the specified duration.

3. Orders & Payments

• Placing an order constitutes an offer to purchase.
• We reserve the right to cancel orders due to unavailability, pricing errors, or suspected fraud.
• By completing a purchase, you authorize us to process payment for the full order value including applicable taxes and delivery charges.

4. Shipping & Delivery

• We aim for timely delivery, but delays may occur due to location, weather, or courier constraints.
• Shipping timelines provided are estimates only.

5. Returns & Refunds

Our Returns and Refund Policy applies and forms part of these terms.

6. Intellectual Property

All content, images, and materials on this website are the property of MyMed International (Pvt) Ltd unless otherwise stated. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

8. Amendments

We may update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means acceptance of the revised terms.

1. Returns

We accept returns within 7 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to your original payment method. Please note that shipping charges are non-refundable.

3. Exchanges

If you wish to exchange a product for another size, style, or model, please contact our customer support team within 7days. We will guide you through the exchange process.

4. Non-Returnable Items

Certain products cannot be returned or refunded, including but not limited to:

• Gift cards
• Personalized or custom-made items
• Perishable goods

5. Damaged or Defective Items

If you receive a damaged or defective product, please notify us immediately. We will arrange a replacement or refund depending on availability and your preference.

6. Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item). In such cases, we will provide a prepaid shipping label.

7. Processing Time

Refunds and exchanges are processed within 7 business days of receiving the return. Processing times for refunds may vary depending on your payment provider.

8. Contact Us

For any questions regarding our Refund Policy, please contact us via the information available on our website.